{"id":1593,"date":"2024-03-23T17:25:08","date_gmt":"2024-03-23T17:25:08","guid":{"rendered":"https:\/\/maittaa.com\/?page_id=1593"},"modified":"2024-04-17T17:59:24","modified_gmt":"2024-04-17T17:59:24","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/maittaa.com\/en\/envios-y-devoluciones\/","title":{"rendered":"Shipping and returns"},"content":{"rendered":"<p><strong>ENV\u00cdOS<\/strong><\/p>\n<p>Los pedidos se preparan una vez confirmado el pago dentro del siguiente horario:<\/p>\n<ul>\n<li>Lunes a Viernes de 9:00 a 18:00 h. Los pedidos realizados fuera de este horario se preparar\u00e1n el siguiente d\u00eda laborable. No se realizan env\u00edos los s\u00e1bados, domingos ni festivos.<\/li>\n<li>Servimos \u00fanicamente env\u00edos nacionales. Si deseas confirmar el env\u00edo a tu ubicaci\u00f3n, cont\u00e1ctanos a maittaaventura@gmail.com<span style=\"font-size: 16px;\">.<\/span><\/li>\n<li>Una vez realizado el pedido, te enviaremos un correo electr\u00f3nico con la confirmaci\u00f3n del mismo.<\/li>\n<li>Para pedidos al por mayor, cont\u00e1ctanos a maittaaventura@gmail.com<span style=\"font-size: 16px;\">.<\/span><\/li>\n<\/ul>\n<p><strong>DEVOLUCIONES<\/strong><\/p>\n<p>Nuestro objetivo es tu total satisfacci\u00f3n como cliente.<\/p>\n<p>Para proceder a la devoluci\u00f3n de un art\u00edculo adquirido en nuestra tienda online, sigue estos pasos:<\/p>\n<ol>\n<li>Solicita la devoluci\u00f3n por correo electr\u00f3nico a maittaaventura@gmail.com\u00a0en un plazo no superior a 14 d\u00edas h\u00e1biles despu\u00e9s de la fecha de recepci\u00f3n del producto, indicando el motivo de la devoluci\u00f3n.<\/li>\n<li>Los art\u00edculos deben ser devueltos:<\/li>\n<\/ol>\n<ul>\n<li>En su estado original, con todos los accesorios relacionados, sin uso, lavado o da\u00f1o.<\/li>\n<li>Con las etiquetas originales.<\/li>\n<li>En su embalaje original completo.<\/li>\n<li>Adjunta la factura o una copia de la misma en caso de devolver parte del pedido.<\/li>\n<\/ul>\n<ol start=\"3\">\n<li>Env\u00eda el art\u00edculo a la siguiente direcci\u00f3n: [Direcci\u00f3n en Colombia].<\/li>\n<\/ol>\n<p>Nota importante: Hasta que recibamos el art\u00edculo en nuestro almac\u00e9n, est\u00e1 bajo tu responsabilidad. Te recomendamos que env\u00edes el art\u00edculo por correo certificado y conserves el comprobante de env\u00edo.<\/p>\n<p><strong>Costos de Devoluci\u00f3n<\/strong><\/p>\n<p>Los gastos de env\u00edo deben ser cubiertos por el cliente. En caso de que el art\u00edculo enviado est\u00e9 defectuoso, Maittaa asumir\u00e1 el costo total del env\u00edo para su cambio y\/o devoluci\u00f3n.<\/p>\n<p><strong>Reembolso<\/strong><\/p>\n<p>Una vez aprobada la devoluci\u00f3n, recibir\u00e1s el reembolso de la misma forma en que realizaste el pago.<\/p>\n<p><strong>Plazo de Reembolso<\/strong><\/p>\n<p>Cuando verifiquemos que los art\u00edculos est\u00e1n en perfecto estado y con las etiquetas, recibir\u00e1s un correo electr\u00f3nico de confirmaci\u00f3n indicando el importe que se abonar\u00e1 en tu cuenta.<\/p>\n<p>En casos de promociones especiales donde se ofrezcan gastos de env\u00edo gratuitos, el cliente tambi\u00e9n deber\u00e1 cubrir los gastos de transporte de la devoluci\u00f3n. No se aceptar\u00e1n devoluciones a portes debidos.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>ENV\u00cdOS Los pedidos se preparan una vez confirmado el pago dentro del siguiente horario: Lunes a Viernes de 9:00 a 18:00 h. Los pedidos realizados fuera de este horario se preparar\u00e1n el siguiente d\u00eda laborable. No se realizan env\u00edos los s\u00e1bados, domingos ni festivos. Servimos \u00fanicamente env\u00edos nacionales. Si deseas confirmar el env\u00edo a tu [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"default","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-1593","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/pages\/1593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/comments?post=1593"}],"version-history":[{"count":3,"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/pages\/1593\/revisions"}],"predecessor-version":[{"id":1694,"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/pages\/1593\/revisions\/1694"}],"wp:attachment":[{"href":"https:\/\/maittaa.com\/en\/wp-json\/wp\/v2\/media?parent=1593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}